Thank you for choosing AQAHI! We aim to provide you with the best online shopping experience by offering high-quality products and reliable shipping services. This Shipping Policy outlines the details of our shipping process to ensure transparency and clarity.
All orders are typically processed within 3-6 business days (excluding weekends and holidays) after payment confirmation.
Please ensure that your shipping address and contact information are accurate to avoid delays or delivery issues.
Shipping Methods and Delivery Time:
We offer various shipping methods to cater to your needs. The available options will be displayed during the checkout process.
Delivery times may vary depending on the shipping method chosen and the destination. Estimated delivery times are provided during the checkout process and are based on standard shipping conditions.
Please note that unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control may affect delivery times. We appreciate your understanding in such cases.
Shipping rates are calculated based on the weight, dimensions, destination, and shipping method of your order. The applicable shipping charges will be displayed during the checkout process.
We may offer free shipping promotions on eligible orders, subject to specific terms and conditions. Details of any ongoing promotions will be communicated through our website or email newsletters.
Once your order has been shipped, we will provide you with a tracking number and a link to track your package online.
Please allow up to 72 work hours for the tracking information to be updated in the carrier's system after receiving the tracking number.
We offer international shipping to select countries. However, please be aware that customs duties, taxes, or other fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
We recommend contacting your local customs office or reviewing relevant import regulations to understand any additional charges or restrictions that may apply to your order.
Order Status and Support:
You can view the status of your order and track its progress by logging into your account on our website.
If you have any questions or concerns regarding your order or shipping, our customer support team is here to assist you. Please contact us through [email protected] and provide your order details for a prompt response.
Order Modification or Cancellation:
Once an order has been placed, modifications or cancellations may not be possible if the order has already been processed for shipping. Please contact our customer support team at [email protected] as soon as possible for assistance.
Please note that this Shipping Policy is subject to change without prior notice. The most up-to-date version will always be available on our website. By placing an order with us, you agree to abide by the terms and conditions outlined in this policy.
Thank you for choosing AQAHI. We appreciate your business and will strive to make your shopping experience as smooth and enjoyable as possible.